Shipping policy

Shipping Policy

Thank you for shopping with Aesthix Lume. We are committed to delivering your order safely and as quickly as possible.

Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Location
Currently, we only ship to customers located in the United Kingdom.

Estimated Delivery Time
Orders are typically delivered within 5–8 business days after shipping. Please note that delivery times are estimates and may occasionally be affected by high demand, customs inspections, or courier delays.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number so you can track your package.

Incorrect Address
Customers are responsible for providing the correct shipping address during checkout. If an incorrect or incomplete address is provided, your order may be delayed or returned by the courier.

Lost or Delayed Packages
If your order is significantly delayed or appears to be lost in transit, please contact our support team. We will investigate the issue with the shipping carrier and provide a suitable solution.

Contact Us
If you have any questions regarding shipping, please contact with us.

Email: support@aesthixlume.com