Shipping policy

Thank you for shopping with Aesthix Lume! We're committed to getting your order to you safely and as quickly as possible.

Order Processing Time

Once your payment is confirmed, we process all orders within 1–3 business days. Please note, orders aren't processed or shipped on weekends or public holidays.

Where We Ship

Right now, we only ship within the United Kingdom.

Estimated Delivery Time

Once shipped, your order typically arrives within 5–8 business days. Delivery times are estimates, and things like high demand, courier delays, or delivery to more remote areas of the UK can occasionally affect this.

Tracking Your Order

As soon as your order ships, we'll send you a confirmation email with your tracking number, so you can follow your package every step of the way.

Shipping Address

Please double-check your shipping address at checkout, we're not able to redirect packages once they're on the way. If an incorrect or incomplete address is provided, it could delay your delivery or cause the courier to return the package to us.

Lost or Delayed Orders

If your order is taking longer than expected or seems to have gone missing, just reach out to our support team. We'll look into it with the courier and make sure it gets sorted for you.

Questions?
If you have any questions regarding shipping, please contact with us.

Email: support@aesthixlume.com